Order Processing & Distribution

Do you need bricks and mortar behind your clicks to order? Do your employees need sales literature replenished with ease? Our team of specialists is ready to go to work for you! We provide courteous, professional customer service and order capture in all of the following ways:

  • mail order
  • toll-free
  • fax order
  • e-mail
  • website
  • webstore

We’ll delve into the details of your program so you can rest assured that our well-trained agents will answer questions specific to your products or merchandise as they take orders. Keeping sales literature, product and samples stocked and ready for order distribution is a task we’ll gladly manage for you and we’ll assist your customers and/or employees when requesting these materials. Shipping? No problem! We’ll handle your merchandise or products with TLC and have it out the door ASAP because we’re PDQ!

Whether you have an established shopping cart or need us to develop one for you, we’ll track when each order has been captured, fulfilled and shipped so you can easily monitor your sales, inventory and shipment activities.

Special Projects

If you’re a start-up e-commerce business or a Fortune 500 company (or a start-up e-commerce business soon to be a Fortune 500 company!) we provide fulfillment services designed to fit your needs!

These services include:

  • Pick, Pack & Ship
  • Warehouse & Inventory Management
  • POP/POS Kit Assembly & Distribution
  • Promotional Kit Assembly
  • Media Packaging
  • Binder Collation & Assembly
  • Polybag Packaging
  • Shrink-Wrapping
  • Card, Magnet or Tear-Pad Affixing
  • Glue-Dot Affixing
  • Specialized Taping
  • Collating

We have the staff, space, experience, technology and centralized midwest location to zero in on and expedite your project’s details, deadlines, materials and budget. No matter what level of complexity your project involves, our experienced team will help the project run smoothly, staying on track from start to successful completion. Need fulfillment? Call ffi and all your projects’ needs will be met!